Privacy Policy
1- Responsible for the processing of your personal data:
GUITARD, S.L. (hereinafter, "GUITARD"), domiciled at C/ Isabelle Sandy 2, AD700 Escaldes-Engordany (Principat d'Andorra), registered in the Register of Companies of the Principat d'Andorra under number 11059, in the Register of Commerce under number 928449-A and its tax number is L-706208-T, with e-mail address comunicacio@grupokanalla.comand telephone number (+376) 770 077.
2- Fitxer declared in accordance with Andorran legislation by the Data Protection Agency of the Principality of Andorra:
In compliance with the requirements of Law 15/2003, of December 18, 2003, Qualified of Protection of Personal Data (hereinafter, "LQDP"), and the regulations that develop it, GUITARD informs you that any personal data that you provide to GUITARD through this website (hereinafter, "the Web") will become part of the corresponding files owned by GUITARD and duly registered with the Data Protection Agency of the Principality of Andorra.
3- Provisions related to the treatment of personal data of minors and/or third parties:
3.1. It is not possible to provide personal data that are not owned by the person who provides them. However, in the event that this is justifiable, the person providing the personal data assumes the responsibility to inform the owner of the data in advance of all the provisions of this privacy policy.
3.2. In the event of the processing of personal data of a minor, the minor warrants to GUITARD that he/she has the authorization of the holders of his/her parental authority or guardianship for GUITARD to process such personal data in accordance with the provisions of this privacy policy. Similarly, in the event of the processing of personal data of a person who has limited rights, the person guarantees to GUITARD that he or she has the authorization of the holders of his or her guardianship or conservatorship for GUITARD to process such personal data in accordance with the provisions of this privacy policy.
4- Purposes of the treatment, legal basis of the treatment and conservation period of the personal data:Â
4.1. Aims of the treatments:
GUITARD may process your personal data for the purposes described below:
Contact and customer service: By means of the form and contact email indicated both on this website and in this Privacy Policy and the customer service or social networks, GUITARD will collect and process your personal data together with those that you may request from third parties, if necessary, in order to correctly manage your requests for information or rights, and your queries or complaints.
Personal data requested: name, name, email address and telephone number.
Analysis of use, operation and improvement of the Web: By means of cookies and other tracking technologies that GUITARD places on your device, always taking into account the indications of your consent, GUITARD will collect and process your personal data to improve your experience and our services by analyzing your browsing and how you interact with us on the Web and also, to be able to show you advertising based on your browsing habits;
Personal data requested: IP address, processes started and abandoned, type of device with which you access the Web, time spent on the Web, web page visited previously, etc.
Sending of advertising communications by electronic means: GUITARD will collect and process your personal data in order to send information through comunicacio@grupokanalla.com for advertising and promotional purposes about your products, services, news, promotions, sweepstakes.
Personal data requested: name, name, email address and telephone number.
User registration: GUITARD will request your personal data to correctly process the creation of the user account on the web in order to formalize your purchase process.
Personal data requested: name, name, telephone number, e-mail address and home address.
Formalize the purchase process: Through the purchase form, GUITARD will process your data to correctly process: the purchase of the product, manage the payment process, as well as the outcome of any incident related to the purchased product and/or returns.
Personal data requested: name, name, telephone number, e-mail address, home address, claims and returns, purchase history and means of payment.
Exercise of rights: GUITARD will process your contact details to authenticate, to the extent possible, the validity of requests to exercise your rights (see section 6 of this privacy policy) and to notify you of any breach of security that may pose a high risk to your rights and freedoms.
Personal data requested: name, name, Passport/DNI or NIE, telephone number and e-mail address.Â
4.2. Legal basis of the transactions:
Your personal data may be processed in accordance with one or more of the following legal bases:
The unequivocal consent that you express in contacting us by means of the forms and e-mail addresses that this Web site makes available to you, is an expression of our will to respond to your request, consultation, notification or complaint;
The express consent that you give us to allow us to download cookies (cookies and other tracking technologies) that are not necessary for the proper functioning of the website to the device with which you access this website, as well as the consent that you give us for the possible sending of commercial communications;
In order to execute the contract from the moment you expressly accept the General Terms and Conditions, you become a party to the purchase contract for the products you purchase from GUITARD. In order to comply with the provisions of the General Terms and Conditions, it is necessary to collect your personal data. In the event of refusal to provide the necessary data, it will be impossible to effectively carry out the purchase of the ordered products; i,
The fulfillment of legal obligations that GUITARD must comply with as Responsible for the Processing of your data.
4.3. Data retention period:
In general, your personal data will be kept for the time necessary to achieve the purposes set out in this privacy policy. Subsequently, your personal data will be kept for as long as it takes to cover any legal liabilities arising from the processing, in accordance with the applicable legislation. Once this period expires, all personal data of users and/or clients will be deleted.
5- Categories of recipients, including service providers, and transfers to third countries or international organizations (international transfers):
5.1. In case that, in order to achieve the purposes mentioned above, it is necessary, their personal data may be communicated to the following categories of addressees:
GUITARD service providers who need to process your personal data in connection with the purpose for which it is being processed will do so according to GUITARD's instructions and in accordance with this privacy policy and any appropriate security and confidentiality measures established by GUITARD;
Third parties that have no relationship with GUITARD, if GUITARD identifies, in good faith, the need to carry out the communication in question in order to: (1) comply with any applicable law, regulation, legal process or enforceable governmental requirement; (2) enforce the terms and conditions of the product and/or services purchased, including investigation of potential violations; (3) and/or detect, prevent or otherwise address fraud, security or technical issues; and
Competent Public Administrations, in the cases foreseen in the Law and for the purposes defined therein.
GUITARD does not carry out international transfers of personal data.
6- Rights in relation to your personal data
In compliance with the LQPD, and the regulations that develop it, GUITARD informs you that, to exercise your rights of access, rectification and deletion of your personal data, recognized in the aforementioned regulations, you must send a written and signed communication to the e-mail address ...@....,.
Likewise, you can obtain additional information about your rights by contacting the supervisory authority in the field of data protection.
7- Safety
GUITARD guarantees that the treatment that will be carried out with your personal data is subject to the strictest confidentiality, and that the necessary measures have been established, both technical and organizational, to guarantee the security of your personal data and to avoid its alteration, misuse, loss, theft and unauthorized treatment and/or access.
8- Canvis en la PolÃtica de Privadesa
This privacy policy is subject to change from time to time in accordance with applicable law; therefore, we recommend that you consult this privacy policy on a regular basis.